If the item you received is damaged or defective, you can return it in the same condition as you received it, with the original box and/or packaging intact, within 14 days of purchase. Once we receive the returned item, we will inspect it. If the item is found to be defective or damaged, we will process the refund, including any shipping fees incurred. If you require an exchange for the same item, please send us an email at enquiry@aarjavam.com.
Once your order has been shipped, you will receive an email containing your tracking and shipping information. Simply click on the link in the email or select the ātrack orderā option here, and enter your order number and email address, or sign into your account.
The delivery time for your package depends on several factors, including your location, the shipping method chosen, and any potential processing or manufacturing times. Please refer to our shipping information or contact our customer service for specific details related to your order.
Please be aware an automated email is sent to you to the given email address when your order is dispatched. Please check all folders including you junk as it will come from a noreply email address. To ensure emails reach you, add the domain eurocarparts.com to your safe senders list.
In the unusual circumstance where the item received is wrong, you can return the item in the same condition you received and in the original box and/or packaging intact. Once we receive the returned item, we will process the refund along with free 14 day returns.
If you are returning an unsuitable item for a refund we will refund the cost of the item only and not the original delivery cost.Should you be returning a faulty item for a refund we will refund both the original shipping costs and the return delivery costs.
Customerās ordering from outside the European Union can contact us via telephone, live chat, or e-mail and quote the order reference number. Our customer services team will go through the process to remove the VAT off of their order.
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